Case Sub Navigation Bar

When clicking into a case, you will see various sub navigation options.  This will allow you to navigate from within a case.  

Details: This will show you the caller information and consumer summary.  The summary includes any cases (open, closed or archived) as well as any resources assigned and an icon indicating the type of resource (behavioral, financial, etc..).  You can also change the consumer from here.

Dispatch: The dispatch tab allows you to manage a dispatch by making an evaluation request, entering MCOT request details & sending dispatch, and viewing case updates and outcomes. You can also see each stage of dispatch in the sub navigation bar.

Activity: The activity tab will show updates made to the case and any messages sent from the field.  You can also send messages from here.

Referrals: The referrals tab will show any current referrals made as well as past consumer referrals.  You can also make referrals from here.

Progress Note: If a progress note has been filled out, you will see it here on the desktop view.  Progress note can be filled out on the mobile view by those with permissions to do so.

Follow Ups: The follow ups tab is where you can create any new follow ups.  Upcoming follow ups will show on your main dashboard.  You can also create a new case from here.